What Our Customers Say…
Thank you; I have received the replacement sensor and will install it (in series, as you point out) shortly. I am delighted with the heat pump's performance, which much exceeds my expectations or even best hopes. Although admittedly I am still running it 24hrs and with no thermal blanket I am amazed how it maintains a rock solid 30 degrees regardless. I do realise what this is costing me in electricity, but even that is quite a bit less than I feared. I shall be getting the thermal blanket from the guys you suggested next week, and will experiment to see what are the optimum operating hours and settings. I see from your website home page that you are not short of testimonials, but please feel free to add me as a highly satisfied customer if you wish. I will reply very positively to any enquiries I receive by email. As you see from the above, I am becoming enamoured of this heat pump and the enhanced pool experience it provides, so much so that I dread being without it. So I now ask whether you offer any maintenance/service contract that I may subscribe to? Thanks again.
A few months ago, from an advertisement in the Homemaker Magazine, I contacted Clarence Prince to arrange for a quotation for solar pool heating to be installed at my home, 17 Melchior Street, Morgenster Heights, Brackenfell. This was done by return. As I was waiting for a roof painting company to carry out work prior to installation, I had to wait to give him confirmation until this had been carried out. On completion of the painting, I contacted Clarence who asked me to sign and fax to him the Conditions of Agreement etc. This I did the same day. He then contacted me to advise that the installation would take place the following week on 17 September. An hour before your employees arrived, they phoned to confirm that this was in order.
I had dealings with sales representative Matthew in connection with panels for heating my pool. The work had been done yesterday at my home. I would like to take some time and thank you for the professional service I received from the word go. Matthew e-mailed all the relevant information on the same day, he called to follow up on a query yesterday after installation, he phoned back within an hour. The work done looks professional and the premises were left very neat. It was wonderful doing business with a company like yours and I will gladly recommend you to anybody!
Attached, photos of the 10 x 2.5m panels that I and my son installed on Saturday morning. We started at 07h00 and finished just after 11h00. The system was easy to install and warm water was running into the pool by 14h00. (just after the rugby game) Thanks again for brilliant service.
We want to commend your company for the efficient way in which the installation of pump & Solar panels was undertaken at our premises last week. It was such a pleasure to have two competent, organised and efficient people (Barney & PJ) do the installation with minimum fuss. They were also communicative and complied with our specification in every way, taking care to minimise any damage in removing the slasto and lawn - which made it very easy to reinstall same. We would be most happy to recommend your company at any time.